Our standard support hours are Monday to Friday 9am to 5pm GMT for Europe and Monday to Friday 9am to 5pm EST for US and global.
For any queries made outside this time, or during weekend hours, that are not emergency, will be replied to during normal support hours.
Our automated help centre support, Finn, will keep your support ticket open and escilate to human support where required during normal support hours.
Thank you,
The BriteBiz Team
