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Xero users - Why do invoices sometimes have no trash can/delete icon?
Xero users - Why do invoices sometimes have no trash can/delete icon?

What to do if your invoices don't show a trash can icon.

Edward Cooper avatar
Written by Edward Cooper
Updated over a year ago

Occasionally invoices don't show a trash can or edit button. This is because Xero is not allowing a deletion to the invoice. There are two possible reasons for this.

Reason 1 - Payments

If you are using Xero and there is a payment applied to the invoice, you can't edit or delete the invoice (this is a Xero rule). In a case like this, you would need to remove the payments from the invoice first so that you can edit or delete the invoice.

NOTE *** You should speak with your financial advisor about this first. Depending on when the payments were recorded, it may not be advisable to edit or delete them.

Reason 2 - Lock Period

The other reason that invoices may not be editable is that they are in a lock period as defined in your accounting settings in Xero. Again, you should speak to your financial advisor about editing items that are in a lock period.

See this Xero article for more details on Lock Dates CLICK HERE.


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