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UK Businesses - SMS Registration Information
UK Businesses - SMS Registration Information
John | BriteApp avatar
Written by John | BriteApp
Updated over 7 months ago

DO I NEED TO PROVIDE ANY OTHER DETAILS?

UK Customers

Due to KYC (Know Your Customer) requirements in the UK, we are required to register your business details with the mobile phone number that is allocated to you as part of our SMS feature. To help us complete this registration on your behalf, please let us know:

Company Information:

  • Full Company Name (Must match the exact company name on your company registration e.g. My Business Name Limited)
    (Proof of Identity is required if not using a UK Companies House Registration Number)

  • Company Registration Number

  • Company Address (same as the address registered with UK Companies House Registration)

  • Company Website address

Legal Representative:

(Must be a person listed on the UK Companies House Registration)

  • First Name

  • Last Name

  • Email Address

  • Phone Number

Without the above details, we will not be able to register a mobile number for your business.

The important things to remember when sending SMS messages:

  1. You must obtain clear and unambiguous consent from a customer before you send them a text message.

  2. You should provide an easy way for them to opt-out. We recommend that you add the following to your SMS templates:

    • 'reply STOP to opt-out'

  3. Telephone solicitation (including text messages) may not occur anytime before 9 a.m. or after 9 p.m. in the recipient's time zone.

Note: Mobile operators may filter or block messages on the fly if a message does not comply.

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