Welcome to BritePay, the powerful integrated payments management platform for BriteBiz.

We make onboarding with BritePay fast and simple. Follow these step-by-step instructions to complete onboarding and start getting paid.

Getting connected is the first step. To connect to BritePay:

Once you have accepted the terms, you’ll be redirected to a new tab to complete the onboarding process.

The new tabs that appear are the onboarding prompts, leading you to create a BritePay account. We highly recommend completing onboarding in one sitting.

The sequence is straightforward but will take 5 - 10 minutes and will require documentation. The main sections are as follows.

Follow the prompts and enter personal and business information like company name, type of business, company number, address, phone number and more.

Once you have added all your details you will be asked to prove beneficial ownership. You can add a number of different documents to prove this. The options will differ depending on your region.

💡 Tip! Under Your website, type in your website or a social media profile. Please note that for security verification, BritePay requires that you add a website or social media profile — if your business is new, we recommend creating a professional social media profile.

💡 Tip! Under Product description, you’ll want to write a description of your business services, include details like product/service description and average transaction value, and any refund or cancellation policies.

💡 Tip! Make sure your product description clearly describes what your business does.

As well as adding company details, you will also be asked to add and verify details of all shareholders with more than 20% shareholding in the company.

Complete all sections. If you have not completed a section fully, you will see an Incomplete notice on the top right of that section. Just click Edit to add or edit the relevant information.

The next section involves adding a bank account where you’d like your funds deposited.

If your business location is in the United States, you can either:

For all other regions, you will add your bank details manually.

Depending on your region, you should choose a Statement descriptor is how you want all charges to appear on your client’s card statement. Statement descriptors are not available to UK customers who must apply for a SUN account.

💡 Tip! You can edit account settings later, so you do not need to make all your final decisions at this point.

After submission, you’re automatically redirected to the Settings > BritePay to set up your payment settings. The great news is that we have put considerable development work into giving you lots of options for how you can configure your account.

These settings are detailed below.

1. Business Details - You can access your business details at any point.

2. Account Status - Lets you know that your account is currently active to process payments.

3. Payouts - Lets you know that payouts are enabled.

4. Card Payments - You can set if you want to receive card payments or not. You also get the option to decide if you want to receive credit card payments only on the first payment, or all payments except for first payment.

You can also set the following rules.

5. Debit Payments - Similar rules apply for Debit payments (ACH/SEPA/BACS/BECS).

6. Contact Portal - Allows your clients to make payments in the contact portal.

Once you have set all your settings, click save. Your account will be setup to use.