1. From the home page, go to Settings.
2. Click on Subscriptions.
3. Click on Invoices.
4. You will then see a list of all your subscription invoices. Click on the PDF icon to view/download an invoice.
This guide walks you through the steps to locate and download your BriteVenue subscription invoices directly from your account settings. You will learn how to access the billing section and export a PDF copy for your records.
Where can I find my subscription settings?
To get started with managing your subscription, you need to navigate to your account settings. Click on your profile name or the settings gear icon located in the navigation menu to open your administrative options.
💡 Action Steps
Click on the profile icon
Select Settings from the menu
How do I access the billing section?
Once you are in the settings area, look for the section labeled Subscription or Billing. This is where all of your payment information and subscription details are stored. Click on this tab to view your current plan and payment history.
💡 Action Steps
Locate the Subscription tab
Click on Billing
Where are my past invoices listed?
Within the billing page, scroll down until you see the Invoice History or Past Invoices section. You will see a chronological list of every payment made towards your BriteVenue subscription, including the date, amount, and status.
💡 Action Steps
Scroll down to Invoice History
Identify the specific invoice date you require
How do I download a specific invoice?
Next to each line item in your invoice history, you will see a download link or an icon that looks like a PDF document. Click that button, and the system will generate a copy of your invoice, which will then download directly to your computer.
💡 Action Steps
Click the Download icon next to the invoice
Save the PDF file to your local device
What if I can't find the invoice I need?
If you find that an invoice is missing or if you need to update the details shown on your invoices, such as your business address or tax ID, you can use the 'Update Billing Info' button. For any further assistance, you can always reach out to the support team.
💡 Action Steps
Click Update Billing Info if details are incorrect
Contact support if an invoice is not appearing
Can I print the invoice directly?
Once the PDF has opened in your browser or your local viewer, you can use your standard print commands to print a physical copy. Simply press Ctrl+P or Command+P on your keyboard to bring up the print dialog for your records.
💡 Action Steps
Open the downloaded PDF
Use the print command (Ctrl+P/Cmd+P)