1. From your home page click settings.
2. Then Account Settings.
3. Then Users.
4. Choose the user you want to delete.
5. Navigate to the right of the screen and click - Delete.
6. You will get a warning asking you if you "are sure you want to delete this profile?"
7. Click OK to proceed, or Cancel to cancel the action.
8. Once you click OK, the profile will be deleted and your action will be confirmed with a confirmation box on the screen.
Note: You can only delete a user if you have permissions to delete a user. Having permissions means that within Settings in Permissions, the toggle switch for "Users" is switched on.
This guide explains the process for removing a user's access to your BriteVenue account. You will learn how to navigate to the team settings and permanently delete a user profile.
How do I access my user settings?
To get started with managing your team, you'll need to head over to the settings area of your BriteVenue dashboard. Click on your profile name or the settings icon located in the navigation menu to open up your administrative options.
💡 Action Steps
Click on the Settings icon or your profile name in the navigation menu
Where can I find the list of active users?
Once you are in the settings menu, look for the section labeled 'Team' or 'Users'. Click on this to bring up a full list of everyone who currently has access to your venue's account. This view shows you their names, email addresses, and current roles.
💡 Action Steps
Select the Team or Users tab within the Settings menu
How do I select a user for deletion?
Scroll through your list of team members until you find the person you wish to remove. You can also use the search bar if you have a large team. Once you've located the specific user, click on their name or the 'Edit' button next to their profile to open their account details.
💡 Action Steps
Locate the user in the Team list
Click on the user's name or the Edit button
How do I permanently delete the user?
Within the user's profile settings, look for the 'Delete User' button, which is typically found at the bottom of the page or in the top right corner. Click this button to initiate the removal process.
💡 Action Steps
Click the Delete User button within the profile settings
How do I confirm the deletion?
A confirmation pop-up will appear asking if you are sure you want to delete this user. This action cannot be undone and the user will immediately lose access to the system. Click 'Confirm' or 'Delete' in the pop-up window to finalize the process.
💡 Action Steps
Review the confirmation pop-up message
Click Confirm to permanently remove the user
What happens after the user is deleted?
After you confirm, you'll be redirected back to the main team list, and a notification will appear stating that the user has been successfully removed. Their login credentials will no longer work, and they will be cleared from your active user count.
💡 Action Steps
Verify the user no longer appears in the Team list