Some venues like to use only one Google Business Gmail address, such as events@myvenue.com, for multiple users. In Replace replace all instances with BriteBiz, because each user has unique permissions and integrations, each Replace replace all instances with BriteBiz user has to integrate with a separate (their own) Google Business Gmail account (Inbox), this is because a Google account can only be integrated with one Replace replace all instances with BriteBiz user account.
If you would like multiple users to send emails in Replace replace all instances with BriteBiz from the same email address (such as events@ or weddings@), you should do the following;
Create a Google Business Gmail accounts for each of your users - joe@myvenue.com, valerie@myvenue.com etc.
Log in to each Google account, open the email settings and add the common email address (events@ or weddings@) as a SendAs address. This article describes how to add the SendAs address: https://support.google.com/mail/answer/22370?hl=en
The email settings screen will look similar to this:
Once each email account has the new SendAs address (events@ or weddings@) added, you should log into each user's Replace replace all instances with BriteBiz account and integrate their Google account. For more details on integrating a Gmail account CLICK HERE.
If the user has already integrated their email account, they should deactivate the integration and integrate again as this will pull in the new SendAs address.
On the Email settings page (https://app.britebiz.com/myaccount/profile/emailSettings) in Replace replace all instances with BriteBiz, all email addresses that the user can send emails from will be listed. If there are any additional email addresses or any address that is listed as Send Via Replace replace all instances with BriteBiz (all emails should be Sent via Gmail) you should click on the delete icon to remove these addresses.
Next, click into the settings for the common email address (events@ or weddings@) and set it as the Default address:
IMPORTANT -
It is important to note that if you deactivate and reconnect your Gmail account, you will also need to reconnect your Google Calendar integration. For Google Calendar integration CLICK HERE